2017 TriTix Forum

Event Overview

Thursday, December 14, 2017
​Hosted by Citi @ The Citi Building

The TriTix Forum is a one-day educational event available to all ticketing and related professionals in and around the tri-state area. 

EVENT PASSED

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View Photos From The Event

About the TriTix Forum

TriTix is busy planning it's first annual TriTix Forum.  This event will be chock full of educational sessions as well as great networking time to socialize!  All ticketing, marketing, sales, customer service, and other related professionals within the live entertainment and admissions industry are welcome.  This event is free for all TriTix Members.  If you are not already a member, simply register for the event and you will automatically enrolled as a member.  

Check Out These Photos From The Event!

Agenda

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Thursday, December 14, 2018

9:15 AM  ARRIVAL
Registration Check-in & Continental Breakfast!
Grab your badge and then help yourself to some coffee, tea and goodies provided by our gracious host and sponsor, Citi.  Special thanks to Danny Frank for helping to organize this event. ​(Food will be available until 10:50 am.)

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9:30 AM - 9:55 AM
Welcome from TriTix!
A special thanks to our speakers, sponsors and attendees and all TriTix members that volunteered their time and expertise to put this event together. Brief housekeeping and review of the day. ​

Kelly Brennan, TriTix

9:55 AM - 10:10 AM
Opening - A Look at Ticketing Today
Hear from the President & CEO of INTIX, Maureen Andersen. Get an inside view into what INTIX is and Maureen's unique perspective on ticketing. 

Maureen Andersen, INTIX

10:10 AM - 10:35 AM
Local Ticketing Success Stories
Hear success stories from your local industry colleagues including features from the New York Jets, New York Philharmonic and more!   

Moderator:  Linda Forlini, Ticket Philadelphia​
Speaker 1:  Jeff Hecker, New York Jets
Speaker 2:  Rachel Rossos Gallant, New York Philharmonic​

10:35 AM - 10:50 AM
NETWORKING BREAK
This break has graciously been sponsored by Citi.  ​

10:50 AM - 11:10 AM
Venue Security - Are you Prepared? 
When it comes down to it, security is the responsibility of the entire organization and when there is a breech, it impacts every department. Hear about industry trends and best practices regarding venue security.  Keep patrons, talent and yourself safe.  

Speaker:  William D. Squires
Bill currently holds several position including being a member of the Sports League Sports Council, on the Advisory Board of the National Center for Spectator Sport Safety and Security (NCS4), and as a FutureTix Consultant.  

11:10 AM - 11:40 AM
Data, Analytics & Advanced Marketing Techniques
Learn about techniques that enhance the patron experience and increase your bottom line.  

Moderator: Jenifer Thomas, Disney​
Speaker 1:  Kyle Wright, Shubert Ticketing
Speaker 2:  Doug Lyons, SeatGeek
Speaker 3:  Steven Roth, JCA Arts Marketing​

11:40 AM - 12:40 PM
LUNCH
Lunch is onsite and included with registration.  Food and drinks have graciously been provided by our host, Citi.  Special thanks to Danny Frank for putting this together for us!  

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12:40 PM - 1:00 PM
The Virtuous Circle of Selling Tickets and Fundraising
Stefan Prescott will provide best practices for creating a virtuous circle of exponentially positive results while driving ticket sales and fundraising strategies. The terms virtuous circle and vicious circle (also referred to as virtuous cycle and vicious cycle) refer to complex chains of events that reinforce themselves through a feedback loop. A virtuous circle has favorable results, while a vicious circle has detrimental results. 

Presenter:  Stefan Prescott, AudienceView

1:00 PM - 1:35 PM
Top Technologies, Best Practices & Resources You Should Know About
Check out these hand-picked products and services that will help you increase revenue and/or patron satisfaction, or provide you with the resources needed to boost efficiency and make your life easier.  Hear about: 

• Loyalty & Rewards Programs - Audience Rewards provides the best combination of benefits and rewards for fans of the performing arts.  Hear about best practices, industry trends and lessons learned!
• FutureTix - FutureTix provides consulting on ticketing practices and technologies for arenas, sports teams, universities, cultural institutions, and other attractions.
• ticketingSOURCE - View news articles, case studies, surveys, industry events, how-to guides & ebooks, as well as search for information on ticketing platforms, additional providers and more in the Virtual Exhibit Hall.
• Group Tools - Stay tuned for more info. 

Moderator: Dara Falco, Hunter College
Speaker 1:  Katie Dalton, Audience Rewards
Speaker 2:  Dan DeMato, FutureTix
Speaker 3:  Bruce Amick, LockData Technologies

1:35 PM - 2:00 PM
Open Forum - Q&A

Each of us has come to this event knowing things we’d like to learn about or share, as well as people we'd would like to meet.  During this session, we will take a few minutes to share some successes we've had over the course of the day, and work to create new connections to help answer any pending questions as we go into our final networking event of the day. 

Moderator:  Tom Brown, 41xRT

2:30 - 5:00 PM
Networking Cocktail Reception
Free and Included w/ Registration. Located across the street.  Enjoy some cocktails and light figure foods while networking with your industry colleagues.  Don't forget your drink ticket! 

Location:  Wolfgang Puck's (across the street)
Address:  409 Greenwich St, New York, NY 10013
Click here to get directions now.  

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